Terms & Conditions
Upon approval, terms of payment are net 30 days. We accept payment by check (Purchase Order) and credit card. If you place an order with credit card please do it online, which is the most convenient way to place your order. We offer free shipping for most of our products. If you didn’t see shipping charge (right behind the item price) it means that that item is qualified for fee shipping. All prices are subject to change without notice.
Return of Materials:
Call customer service (1-866-867-7406) as soon as possible. Unauthorized returns are not accepted. A 15% restocking charge is applied to returns on correctly filled orders of non-defective product. Non-defective products may only be returned if they are in new condition with no markings on the packaging. All DNAse/RNAse free, sterile, or sealed products must be unopened. Return transportation must be prepaid in every case.
Claims for Damage in Transit:
Call customer service (1-866-867-7406) as soon as the damage is discovered. Keep all of the original packaging material until the damage claim is resolved.
Our products are intended for use in the laboratory only. Data on products in this catalog is correct and reliable to the best of our knowledge and belief. Under no circumstances will Green Bioresearch LLC be liable for consequential damages arising from the use of its products. Green BioResearch is liable exclusively and restrictively to replacing defective products.
Warranty and what if I need to return an item?
Green BioResearch warrants its products to be free of defects in material and workmanship. We will replace or repair defective products at no cost to you. Please call us on our toll free number 1-866-867-7406 if you encounter any problems with our products.
A 15% restocking charge is applied to returns on correctly filled orders of non-defective product, which means, most of the cases, wrong items are ordered. Return transportation must be prepaid in every case.
Thank you for your business,
Green BioResearch LLC